World Class Experience

Our cornerstone is World Class Client Experience.

You deal with the same team members who get to know you, your organisation and your IT set-up. World class client experience is drummed into our team every day and it’s why we’ve had the same clients since 2011. Ever heard of a truly customer-led IT provider? Sit back and enjoy the experience…

Our Promise To Clients

We want kiwis to punch above their weight so we’re on a mission to get technology really working for you.

 

We develop strong relationships with great support from our friendly, down-to-earth team. Our communication is simple and concise. We understand your organisation and remove the stress with proactive planning, delivering on our word and responding to urgency whenever needed.

 

To deliver on our promise, our Client Supporters visit regularly at no cost, we talk about your organisational direction and we avoid surprises by jointly building an IT plan to gain return on investment.  We have clear response times and we’ll work the hours needed to get you out of a sticky situation.

Good for People, Good for Planet – Our Everest Fund

We ring-fence some profits called ‘The Everest Fund’ to re-invest into our not-for-profit clients.  It could be cash toward growth projects, free hardware such as computers or free IT planning and projects.

 

We also put funds toward worthwhile charities such as Air Rescue Trust, Cancer Research, City Church Christchurch and building the Westmount Canterbury School.

 

We’re lowering our carbon footprint by moving to Nissan Leaf electric vehicles.  These are zippy little machines that are emission free and keep NZ clean and green.

Good for People, Good for Planet – Our Everest Fund

We ring-fence some profits called ‘The Everest Fund’ to re-invest into our not-for-profit clients.  It could be cash toward growth projects, free hardware such as computers or free IT planning and projects.

 

We also put funds toward worthwhile charities such as Air Rescue Trust, Cancer Research, City Church Christchurch and building the Westmount Canterbury School.

 

We’re lowering our carbon footprint by moving to Nissan Leaf electric vehicles.  These are zippy little machines that are emission free and keep NZ clean and green.

Our Values

We’ve built a truly unique team culture based on our three values:

  • world class client experience,
  • achieve your potential and
  • foster team spirit.

 

We’ve only had four staff leave i.t.online in nine years!  Learn more about the team.

National Coverage

We service clients from Auckland to Central Otago and in locations as remote as the deep bays of the picturesque Malborough Sounds.

 

Our custom-built ActiveTech system has been eight years in the making and, along with cloud computing, we now have awesome visibility and access to your systems across the country.

National Coverage

We service clients from Auckland to Central Otago and in locations as remote as the deep bays of the picturesque Malborough Sounds.

 

Our custom-built ActiveTech system has been eight years in the making and, along with cloud computing, we now have awesome visibility and access to your systems across the country.